PRIVACY POLICY
Last updated: April 2018
Date of next review: April 2020
Hyster-Yale Materials Handling, Inc. and its subsidiaries
and affiliates (“Hyster-Yale” or “we” or “us”) respects
your right to privacy. This Privacy
Notice explains who we are, how we collect, share and use personal information
about you, and how you can exercise your privacy rights. This Privacy Notice only applies to personal
information that we collect through our Hyster®, Yale®, UTILEV®, Nuvera Fuel Cells®, Bolzoni®, Auramo®, Meyer® and investor relations websites, including
this one (the “Website”).
If
you have any questions or concerns about our use of your personal information,
please contact us using the contact details provided at the bottom of this
Privacy Notice.
Each
Hyster-Yale subsidiary is responsible for the use of personal information it
collects from you. For information relating to the particular data controller
of your personal information, please see the list at the end of this Privacy
Notice.
Quick links
We
recommend that you read this Privacy Notice in full to ensure you are fully
informed. However, if you only want to access
a particular section of this Privacy Notice, you can click on the relevant link
below to jump to that section.
About Hyster-Yale
Collection and Use of Information
Sharing of Personal Information
Legal basis for processing personal
information (EEA visitors only)
Cookies and similar tracking technology
Personal Information Security
International data transfers
Data retention
Data protection rights
Updates to this Privacy Notice
How to contact us
Entities responsible for the processing of
personal information
About
Hyster-Yale
Hyster-Yale is a leading globally integrated designer,
engineer, manufacturer, seller and servicer of a comprehensive line of
electric, warehousing and internal combustion engine lift trucks and
aftermarket parts marketed globally primarily under the Hyster®, Yale®, UTILEV®,
Nuvera Fuel Cells®, Bolzoni®,
Auramo® and Meyer® brand names. Hyster-Yale’s
products range from narrow aisle warehouse trucks to the toughest cargo
handling equipment.
Hyster-Yale
Group, Inc. (“HYG”) is the main operating company of Hyster-Yale, a publicly
traded company on the New York Stock Exchange.
For more information about HYG, please see the “About Hyster-Yale Group”
section of our Website here.
Headquartered
in Cleveland, Ohio, Hyster-Yale includes manufacturing facilities, service and
product development centers on five continents and
has 25 facilities around the world, including the lift trucks and component
parts manufacturing facilities.
Collection and Use of
Personal Information
The
personal information that we may collect about you broadly falls into the
following categories:
·
Information
that you provide voluntarily
Certain parts of our Website may ask you to provide
personal information voluntarily: for example, we may ask you to provide your
contact details in order to register an account with us, to subscribe to
marketing communications from us, and/or to submit enquiries to us. The personal information that you are asked
to provide, and the reasons why you are asked to provide it, will be made clear
to you at the point we ask you to provide your personal information.
·
Information
that we collect automatically
When you visit our Website, we may collect certain
information automatically from your device.
In some countries, including countries in the European Economic Area,
this information may be considered personal information under applicable data
protection laws.
Specifically, the information we collect automatically
may include your IP address, device type, unique device identification numbers,
browser-type, broad geographic location (e.g. country or city-level location)
and other technical information. We may
also collect information about how your device has interacted with our Website,
including the pages accessed and links clicked.
Where you register to use one of our sites by creating a user account,
we may collect information which identifies your use of our site: for example,
pages visited and files downloaded.
Collecting this information enables us to better
understand the visitors who come to our Website, where they come from, and what
content on our Website is of interest to them.
We use this information for our internal analytics purposes and to
improve the quality and relevance of our Website.
Some of this information may be collected using cookies
and similar tracking technology, as explained further under the heading “Cookies and similar tracking technology”
below.
·
Information
that we obtain from third party sources
From time to time, we may receive personal information
about you from third party sources (including databases such as Hoovers &
BvD) but only where we have checked that these third parties either have your
consent or are otherwise legally permitted or required to disclose your
personal information to us.
The types of information we may collect from third
parties includes address and contact information and we may use the information
we receive from these third parties to maintain and improve the accuracy of the
records we hold about you and where
permitted by law to contact you directly.
In
general, we will use the personal information we collect from you only for the
purposes described in this Privacy Notice, for purposes that we explain to you
at the time we collect your personal information or for a legitimate business
interest. We may also use your personal
information for other purposes that are not incompatible with the purposes we
have disclosed to you if and where this is permitted by applicable data
protection laws.
Sharing of Personal
Information
We
may disclose your personal information to the following categories of
recipients:
·
to our group companies, third
party services providers and partners who provide data processing services to
us (for example, to support the delivery of, provide functionality on, or help
to enhance the security of our Website), or who otherwise process personal
information for purposes that are described in this Privacy Notice or notified
to you when we collect your personal information. If you have any questions or
concerns about a service provider or partner please contact us using the
contact details provided under the “How
to contact us” heading below.
·
to any competent law
enforcement body, regulatory, government agency, court or other third party where
we believe disclosure is necessary (i) as a matter of
applicable law or regulation, (ii) to exercise, establish or defend our legal
rights, or (iii) to protect your vital interests or those of any other person;
·
to a potential buyer (and
its agents and advisers) in connection with any proposed purchase, merger or acquisition
of any part of our business, provided that we inform the buyer it must use your
personal information only for the purposes disclosed in this Privacy Notice;
·
to
any other person with your consent to the disclosure.
Legal basis for processing
personal information (EEA visitors only)
If
you are from the European Economic Area, our legal basis for collecting and
using the personal information described above will depend on the personal
information concerned and the specific context in which we collect it.
However,
we will normally collect personal information from you only where:
·
we have your consent to do
so;
·
we need the personal
information to perform a contract with you; or
·
the
processing is in our legitimate business interests and not overridden by your
data protection interests or fundamental rights and freedoms.
In
some very limited cases, we may also have a legal obligation to collect
personal information from you or may otherwise need the personal information to
protect your vital interests or those of another person.
If
we ask you to provide personal information to comply with a legal requirement
or to perform a contract with you, we will make this clear at the relevant time
and advise you whether the provision of your personal information is mandatory
or not (as well as of the possible consequences if you do not provide your
personal information).
Similarly,
if we collect and use your personal information in reliance on our legitimate
business interests (or those of any third party), we will make this clear to
you at the relevant time what those legitimate interests are.
If
you have questions about or need further information concerning the legal basis
on which we collect and use your personal information, please contact us using
the contact details provided under the “How to contact us”
heading below.
Cookies and similar tracking
technology
We
use cookies and similar tracking technology (collectively, “Cookies”) to collect and use personal
information about you, including to serve interest-based advertising. For further information about the types of
Cookies we use, why, and how you can control Cookies, please see our Cookie
Notice at website.
Personal Information
Security
We
use appropriate technical and organisational measures to protect the personal
information that we collect and process about you. The measures we use are designed to provide a
level of security appropriate to the risk of processing your personal
information. Specific measures we use
include:
1. The
use of https for this Website;
2. Access
controls to our systems;
3. Physical
access controls to sites where we process your personal information;
4. Employee
policies, procedures and training for our staff who handle personal
information;
5. Prospect
information obtained from GDPR compliant suppliers;
6. Website
encryption.
International
data transfers
Your
personal information may be transferred to, and processed in, countries other
than the country in which you are resident.
These countries may have data protection laws that are different to the
laws of your country.
Our
Website servers are located in the U.S.A. and our group companies and third
party service providers and partners operate around the world. This means that when we collect your personal
information it may be processed it in any of these countries.
However,
where applicable, we have taken appropriate steps to ensure that your personal
information remains protected in accordance with this Privacy Notice. One
example includes implementing the European Commission’s Standard Contractual Clauses
(or agreements that incorporate them) for transfers of EU personal information
between our group companies.
Our
Standard Contractual Clauses can be provided on request. We have implemented similar appropriate
safeguards with our third party service providers and partners and further
details can be provided upon request.
Data
retention
We
retain personal information we collect from you where we have an ongoing
legitimate business need to do so (for example, to provide you with a service
you have requested or to comply with applicable legal, tax or accounting
requirements).
When
we have no ongoing legitimate business need to process your personal
information, we will either delete or anonymise it or, if this is not possible
(for example, because your personal information has been stored in backup
archives), then we will securely store your personal information and isolate it
from any further processing until deletion is possible.
Data protection rights
You
may have the following data protection rights:
·
To access, correct, update, or
request deletion of your personal information. You can exercise these rights at
any time by contacting us using the contact details provided under the “How to contact us”
heading below.
·
If you are a resident of the
European Economic Area (EEA), you can object to processing of your personal
information, ask us to restrict processing of your personal information or
request portability of your personal information. Again, you can exercise these
rights by contacting us using the contact details provided under the “How to contact us”
heading below.
·
You have the right to
opt-out of marketing communications we send you at any time. You can exercise this right by clicking on
the “unsubscribe” or “opt-out” link in the marketing e-mails we send you. To opt-out of other forms of marketing (such
as postal marketing or telemarketing), please contact us using the contact
details provided under the “How
to contact us” heading below.
·
If we have collected and
processed your personal information with your consent, you can withdraw your
consent at any time. Withdrawing your
consent will not affect the lawfulness of any processing we conducted prior to
your withdrawal, nor will it affect processing of your personal information
conducted in reliance on lawful processing grounds other than consent.
·
To complain to an applicable
data protection authority about our collection and use of your personal
information. For more information,
please contact your local data protection authority. (Contact details for data
protection authorities in the European Economic Area, Switzerland and certain
non-European countries (including the US and Canada) are available here.)
We
respond to all requests we receive from individuals wishing to exercise their
data protection rights in accordance with applicable data protection laws.
Trademarks
The Hyster®, Yale®, UTILEV® Nuvera®, Bolzoni®, Auramo®, and Meyer®, names, and designs, logos and related
marks, are registered trademarks or trademarks of Hyster-Yale, or its
subsidiaries or affiliates, or other owners of such marks. All rights reserved.
Updates
to this Privacy Notice
We
may update this Privacy Notice from time to time in response to changing legal,
technical or business developments. If we make any significant changes to this
Privacy Notice, we will take appropriate measures to inform you. Please visit our website to view our most up
to date Privacy Notice. You can see when
this Privacy Notice was last updated by checking the “last updated” date
displayed at the top of this Privacy Notice.
Governing Translation
This
Privacy Notice describes how we will handle personal information obtained
through this web site. In case of any inconsistency between the
English-language version of this Privacy Notice and its translation into
another language (if any), the English-language document shall control.
How
to contact us
If
you have any questions or concerns about our use of your personal information,
please contact us using the following details:
Hyster-Yale Materials
Handling, Inc.
Attn: Legal Department
5875 Landerbrook Drive, Suite 300
Cleveland, Ohio 44124
Tel: (440) 449-9600
privacypolicy@hyster-yale.com
https://www.hyster-yale.com/external-privacy-policy/
Entities responsible for the processing of personal
information
Hyster-Yale Materials
Handling, Inc.
Hyster-Yale Group,
Inc.
Nuvera
Fuel Cells, LLC
Hyster-Yale
Mexico, S.A. de C.V.
Hyster-Yale Canada
ULC
HYG Telematics
Solutions Limited United Kingdom
Hyster-Yale Brasil Empilhadeiras Ltda
Hyster-Yale Lift
Trucks India Private Limited
Hyster-Yale Australia
Holding Pty Ltd
Hyster-Yale
Nederland B.V.
Hyster Singapore Pte
Ltd
Yale Materials
Handling UK Ltd
Hyster-Yale Italia SpA
Hyster-Yale
Asia – Pacific Pty Ltd.
Shanghai Hyster
Forklift Ltd.
Hyster-Yale Italia SpA
Hyster-Yale UK
Limited
Hyster-Yale France
S.A.R.L.
Hyster-Yale UK
Pension Co. Limited
Hyster-Yale
Deutschland GmbH
G2A